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Returns & Refunds

What if I received my order and it’s damaged?

If your order has turned up a little worse for wear, we're truly sorry. Rest easy knowing you're entitled to a full refund. Just hop over to our return portal and we'll sort it out for you. You can also read our full returns policy right here.

What is Swaggle’s refund policy?

We understand that sometimes what you order online doesn’t quite work out in the real world. No problem. You can read our return policy here.

How will I be refunded if I return a product?

We’ll send your refund back to your original payment method. Keep an eye on your statement, you should see it pop up within 7 business days.

Can I return or exchange an item?

If you’ve received an item that is damaged, faulty or not as described, we’re very sorry. You can head over to our return portal to organise a refund and return within 30 days of ordering. Or contact customer care through our chat bot or here and we

Do Swaggle products come with warranties?

Many Swaggle goodies come with a warranty. Need to activate or get more details? Head straight to the supplier's website. If you're scratching your head about warranties, drop us a line at [email protected] or hit up our chat bot. We’re all ears