Orders
How can I track the status of my order?
Congrats on a pawsome purchase! When you place an order, you'll get a confirmation email quicker than a greyhound off the leash. Once your order leaves our warehouse, you’ll get another email to let you know. It'll have a tracking number so you can s
Can I change or cancel my order?
If you need to tweak your order or hit the 'paws' button on it altogether, please get in touch with our trusty Swaggle Support Team pronto. We're all ears and keen to make it right. Use our handy chat bot on the site for immediate assistance or shoot
My order is missing an Item
Team Swaggle tries it's absolute hardest to always be Team Purrrfect. But despite many of the team having the memory of an Elephant, the speed and reflexes of a cat, sometimes things go wrong. If there is anything at all wrong with your order, pleas
My order has an item that's been damaged or is spoilt
Team Swaggle tries it's absolute hardest to always be Team Purrrfect. But despite many of the team having the memory of an Elephant, the speed and reflexes of a cat, sometimes things go wrong. If there is anything at all wrong with your order, pleas