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Orders

How can I track the status of my order?

Congrats on a pawsome purchase! When you place an order, you'll get a confirmation email quicker than a greyhound off the leash. Once your order leaves our warehouse, you’ll get another email to let you know. It'll have a tracking number so you can s

Can I change or cancel my order?

If you need to tweak your order or hit the 'paws' button on it altogether, please get in touch with our trusty Swaggle Support Team pronto. We're all ears and keen to make it right. Use our handy chat bot on the site for immediate assistance or shoot

Can I change my auto-delivery date, bringing it forward?

From time to time, our pet's appetite changes.  At Swaggle, you can change your auto-delivery dates and frequencies, attuned to your pet's needs. Your auto-delivery can be managed through your Dashboard.  Go to My Account -> My Auto-Delivery -> Edit,