Does your pet pal need something faster than usual? We are pleased to be able offer our customers Express Shipping via the Australia Post network.

Does your pet pal need something faster than usual? We are pleased to be able offer our customers Express Shipping via the Australia Post network.&#xA0;

What is express shipping?

To enquire about the status of your Express Delivery order, please contact us by sending an email to support@swaggle.com.au including your order number in the subject line.

To enquire about the status of your Express Delivery order, please contact us by sending an email to&#xA0;<a href="mailto:support@swaggle.com.au">support@swaggle.com.au</a>&#xA0;including your order number in the subject line.

What happens if my Express Delivery does not arrive within the estimated time frame?

Express shipping costs are automatically calculated at checkout based on the weight of your item and delivery region. You are able to review and select the Express Shipping cost when you choose your shipping method through the checkout.

Express shipping costs are automatically calculated at checkout based on the weight of your item and delivery region. You are able to review and select the Express Shipping cost when you choose your shipping method through the checkout.

How much does Express Shipping cost?

Express shipping delivery timeframes are automatically calculated at checkout based on your delivery region. You are able to review and select the Express Shipping delivery timeframe when you choose your shipping method through the checkout.

Express shipping delivery timeframes are automatically calculated at checkout based on your delivery region. You are able to review and select the Express Shipping delivery timeframe when you choose your shipping method through the checkout.

How long does Express Shipping take?

Contact Us

Back to Swaggle Store

Swaggle Support

Express Shipping

Delivery

How do I create an account?

What happens if I forget my password?

How do I update my personal details?

What payment options are available?

How do I change my account email?

How do I change my account password?

How do I update my delivery address?

How do I unsubscribe/resubscribe to Swaggle emails?

Account

What is a pet profile?

Do I need a Pet Profile to buy products from Swaggle?

How do I change or edit my pet’s profile?

Pet Profile

How can I track the status of my order?

Can I change or cancel my order?

Can I change my auto-delivery date, bringing it forward?

Orders

What if I am not home for delivery ?

What to do if my order is delayed or lost?

At what time of day will my order be delivered?

Why am I getting multiple deliveries when I only placed one order?

How long does delivery take?

Are you able to deliver to PO boxes?

Where are your orders shipped from?

How much does shipping cost?

Which areas classify for free metro delivery?

General delivery questions

What is Auto-Delivery

How do I set up an Auto-Delivery?

Auto-Delivery

What if I received my order and it’s damaged?

What is Swaggle’s refund policy?

How will I be refunded if I return a product?

Can I return or exchange an item?

Do Swaggle products come with warranties?

Returns & Refunds

Who is Swaggle?

How can I speak to a Swaggle team member?

How can I access free vet advice?

General info and contact details