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Account

How do I create an account?

Ready to make your pet parenting journey a walk in the park?. Just find the account button nestled next to 'my cart' at the top right-hand corner of the Swaggle website. From here, just follow the prompts to your VIP pass to simpler order tracking an

What happens if I forget my password?

Memory lapse? Hey, it happens to the best of us—even pups forget where they buried their bones. Head over to 'Account' at the top right corner of Swaggle's website and hit 'Forgot Password'. Drop in your email and look out for our reset link. If you

How do I update my personal details?

Just hit 'My Account' in the top right corner of our site and login to your account. Over on the left, you'll see 'Account Details' where you can spruce up your personal info—easy peasy!. Got some updates for your pet? Just click on 'Pet Profiles' in

What payment options are available?

We accept all the big hitters like Visa, Mastercard and Paypal. With Apple Pay and Google Pay coming soon!. Pick your favourite and make it snappy, your pet's tail won't wag itself!

How do I change my account email?

Click on the 'my account' area in the top right of the Swaggle site. In the drop-down menu, click ‘Account Details’. Under Account Details, go to the section where you can edit your details. Update you email address and click ‘save’.

How do I change my account password?

Click on the ‘My Account’ area in the top right of the Swaggle site. In the drop-down menu, click ‘Account Details’. Under the ‘Account Details’ section give 'Reset Password' a click and then just follow the paw prints—we mean, instructions.

How do I update my delivery address?

Changing pads or just want your goodies delivered elsewhere? Easy peasy. Head to 'My Account'—it's right up there in the top-right corner of the Swaggle website. Click on 'Account Details' in the dropdown. Then, head to 'Addresses' on the left. Spot

How do I unsubscribe/resubscribe to Swaggle emails?

Feeling a bit of email overload, or missing out on our pawsome deals? We've got you sorted!. Head over to 'My Account'—it's in the top-right corner of the Swaggle site. Drop down that menu and scoot over to 'Account Details.' You'll find your subscri